Temperature Sensor-Flow Meter-Thermometer-Water Quality Analysis

Pre-Sale Service

Technical Advisory: We will communicate immediately, according to the need to provide customers with any professional technical and price consultation (through the Internet, telephone, letter and other ways) and provide relevant samples and product information, timely to customers concerned about the problem to give a quick
We will communicate immediately, according to the need to provide customers with any professional technical and price consultation (through the Internet, telephone, letter and other ways) and provide relevant samples and product information, timely to customers concerned about the problem to give a quick

Visit Reception: We sincerely welcome customers to visit us at any time, GAMICOS is equipped with special sales personnel to provide a full range of services and support.

: Whether it is foreign or domestic customers, Whether it is our VIP customers or new friends, No matter large or small order; We will treat each customer with integrity, fairness, enthusiasm and rigor, and strive to provide each customer with the most convenient and excellent products and solutions.

: For each product purchased by customers, we will strictly abide by product standards, and carry out multiple quality inspection, we promise that every product is strictly tested, please rest assured to buy.

: We ensure punctuality, quality and quantity to strictly implement the terms of the contract, and provide customers with valuable services.

Pre-Sale Service

Our website pre-sales & after-sales service hotline 17791581665, which accept customer inquiries, complaints and quality problems. At the same time, customers can also directly feedback relevant after-sales problems according to the account manager in the contract.

Customers Can Enjoy The Following Services

After the purchase of brand identity products, product quality problems found within the shelf life, unconditional return.

If there is a product use or installation problem, the account manager will meet one-on-one to solve the problem.

The Account Manager will make regular return visits to the customer, such as,
1.Is the product quality satisfactory?
2.What are the problems in the use of the product, and have they been satisfactorily resolved?
3.What needs to be done to improve the product or service?

Register the return visit form, if there is a problem, the account manager will inform the technical team to take measures to solve it. After the problem is resolved, the account manager will visit the customer again.

After-Sales Service Terms

The after-sales service of the product in the stipulated warranty period is the company's manufacturing, quality problems, the company is responsible for free repair or return.

We provide free maintenance for one year from the date of product delivery, during which we are responsible for maintenance and commissioning due to product quality problems. The cost of maintenance and replacement of unqualified parts shall be borne by us.

After the goods are delivered, we will track the products.

If the product is damaged due to the improper use of the customer, the account manager will contact the customer one-on-one to solve the problem.

In addition to the after-sales service during the warranty period, we are also responsible for the maintenance of the equipment after the warranty period, but the cost of after-sales service shall be borne by the demander.

Customer Service Management – What is it？

In order to ensure the perfect service work, in addition to the perfect pre-sale, sale and after-sales service system, we also carry out comprehensive management in the following aspects.

Perfect customer File Management

Each customer has a separate file in the GAIMC Customer Service management system to ensure a clearer customer service.

Every service activity (return visit, customer satisfaction survey, etc.) is recorded in detail and can be queried and analyzed at any time to optimize our service quality.

Strict Technical Team Management

Each of GAIMC’s technical staff is highly qualified, has undergone long-term internal training, and has passed rigorous assessment before taking up a post.

The interests of customers are always the first, care and respect for each customer is our bounden responsibility, we guarantee that every legitimate

Each of GAIMC’s technical staff is highly qualified, has undergone long-term internal training, and has passed rigorous assessment before taking up a post.

The interests of customers are always the first, care and respect for each customer is our bounden responsibility, we guarantee that every legitimate

Standardized Service Behavior Management

We have established a unified code of conduct and assessment standards to ensure that the service process is standardized and reasonable, the service procedures and service work are professional and orderly, and the service quality is reduced and avoided due to personal differences.

We have established a multi-directional service supervision system, and those

Open Information Channel Management

Customers can communicate with us through telephone, fax, E-mail, website online message and other e-commerce platforms by GAIMC.

We pay attention to the relevant channels of customer consultation, complaints and other requirements in real time, and will give feedback in the shortest time, and strive to make customers get the maximum satisfaction.

Each of GAIMC’s technical staff is highly qualified, has undergone long-term internal training, and has passed rigorous assessment before taking up a post.

The interests of customers are always the first, care and respect for each customer is our bounden responsibility, we guarantee that every legitimate

Technical Advisory

Visit Reception

Customers Can Enjoy The Following Services

After-Sales Service Terms